LH
Laken H

1 reviews | Active since Mar 2011

06 Jun 2018, 14:39

ATM has no R20 notes available

At Sandton City Branch none of the ATM's had R20 notes available I had to withdraw money at the tellers I was charged R43,99 I was inconvenienced by Standard Bank yet I am charged with an withdrawal fee

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Replies (2)
Standard Bank
Standard Bank's reply06 Jun 2018, 15:25
Official

Dear Laken

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Jun 2018, 10:08
Official

Dear Laken

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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