PT
Patrick T

1 reviews | Active since Jun 2015

13 Jun 2015, 07:47

ATM froud

I put my card in the machine and pin number the ATM screen doesn't show the option to withdraw or change balance I tried to reverse the card but the card doesn't come out at the same time I received a message from standard bank that message it says R1,650 withdrawn but me I didn't get that money I report it to the bank but the bank doesn't take action my case # is ***

0
Replies (1)
Standard Bank
Standard Bank's reply15 Jun 2015, 08:13
Official
Hello Patrick Tsvakai,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***