ATM ***** numerous complaints and standard bank does nothing

I withdrew cash from North Beach Mangrove centre the ATM outside spar last tuesday. Only on thursday morning did I recieve an sms that funds were transfered to Kinshasa. A total of R54000 had been transferred. I reported to standard bank and had my card blocked. Firstly standard bank does not send out timeous sms so,as to safeguard ourselves from ********** activities. Secondly this particular atm reported several cases of *****..the spar staff and management are well aware of this and reported this. ON visiting the kingsmead branch the standard bank staff themselves indicated that they had recieved numerous complaints and reported this....so why has nothing bern done about this Atm.. Thirdly I was told I this is veing investigated and I will hear in six working days. I have no monies left in my account. Everytime you phone you given piecemeal information. There is nothing prestigious about your prestige account...I want my money