ATM ***** at Standard Bank

<p>Good day, I'm very desperate we are sitting without any money in out Bank no money for food of to pay all our Bills. They Clone our Bank Card at the Standard Bank ATM on the 23rd of March at the Brooklyn Mall Pretoria the moment I notice something are wrong I rush in to the Bank to cancel my Card that was been swallow by the ATM while I Stood in the queue R2000.00 was redrawn out of my Bank. I ask the lady behind the counter to stop my card ASAP she done it but she cancelled the wrong Bank card that's not been requested to be cancelled. But she issue a correct temporally Debit card for the one that was been Clone and swallowed by the ATM, While I draw money to see if the temporally card are working a very big amount went out of my Bank account again. I rush back to the Bank then only they stopped the correct card. They open a ***** case but Standard Bank never block the big amount of money so they got away all the money. I went already back twice the Bank to follow up with the bank ***** division about my ***** case and every time they said they will escalate it and they will phone me but until now nothing happened and nobody phoned me. I feel it's the Bank Employee's fault that I lost that big amount of money that put me in a overdraft that I never had. If she cancelled the correct card from the beginning the big amount wouldn't be ****** out of my Bank. My ***** case number is ********** . now we must struggle without money because our Salaries can't close the over draft. I need help very urgently</p> <p> </p>