BK
Beryl K

1 reviews | Active since Feb 2015

21 Jun 2017, 16:15

ATM *****

<p>On the 02/05/2017 I headed to the doctor in the early mornings and later on in the evening I withdrew money at the Shell garage in Jabulani.</p> <p>A few days I reported that I had deductions which I didn't know than was told it was standard bank that issue was resolved but I later on found out that R6000 was withdrawn on the day I withdrew money and my daily limit is R3000 yet the bank was unable to pick up this RED FLAG that double my daily limit was exceeded I've been calling them and they keep dropping the phone on me. This bank has no respect for it's customers I put my trust in them securing my income and the they have failed to treat me with respect they refuse to help me and refund me on the blunders to pick up ********** activities. I have proof that on the 02/05/2017 these deductions were made and that they didn't reflect on my phone only 1 transaction did which I made on the day. They must try to hide this matter.</p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Jun 2017, 11:10
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Jul 2017, 07:02
Official

Thank you for posting your comments.

An email was sent to you requesting further details, to date no response received. should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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