mB
martin B

1 reviews | Active since Jul 2016

01 Jul 2016, 03:11

ATM Faulty

<p>on Monday night I tried to withdraw R400 from a standard bank ATM at Graceland casino in secunda, the transaction was successful but no money came out of the machine. I reported the incident to the casino staff member by the name of Richard Skhosana and he said I should report it to you and you will reimburse me.</p> <p> </p> <p>Please kindly look into it and get back to me.</p> <p> </p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2016, 08:41
Official

Good day Martin Bostander

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply05 Jul 2016, 07:47
Official

Dear Martin Bostander

Thank you once again for your posting.

I refer to my email correspondence sent to you and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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