ATM DEPOSIT-NOTES NOT ACCEPTED, THEN FEES CHARGED

My daughter has a student account. <br> <br> She went to the Greenstone ATM on 11 January to deposit a lump sum of cash which she had received as Christmas and birthday presents. The ATM does not offer the envelope in which to place the money any more. She placed the money in the deposit slot and some of it was returned. There was nothing wrong with the money. She then had to deposit the remaining money again, a few minutes later and again money was returned. She had to make four deposits within the space of five minutes and now she is being charged a fee (R17 and R32.60) for two of the deposits as the student account only allows TWO free deposits per month. <br> <br> This is not her fault and the service fees should be reversed. MONEY MAKING ****!!<br> <br> My other daughter had the same problem at another ATM in Pretoria but her account is linked to my husband's and he is Standard Bank staff so does not pay fees on that account.<br> <br> There is obviously a huge problem with these new ATM deposits as they do not accept all the notes properly the first time. Bring back the envelopes!!!