PP
Phillip P

1 reviews | Active since Dec 2012

18 Nov 2020, 08:26

ATM DEPOSIT NOT SO RISKY AFTER ALL

I recently deposited R 1 800 in cash at a Standard Bank ATM. Some notes were rejected but before the machine could return them to re-insert, it went off-line. Around this time there were SBV technicians working on the machines from the inside. I phoned in to Standard Bank and was given a reference number. Within a few hours, my money was credited to my account. Thanks to the bank officials for the speedy response.

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Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2020, 12:46
Official
Dear Philip

Thank you for your posting. 

 It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 

 We are delighted to hear of your wonderful experience. 

Kind regards 
 
Complaint Resolution Centre
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