1 reviews | Active since Dec 2009
ATM deposit not reflecting
<p>While making a deposit at ATM on my credit card (26 Dec 2016), the machine froze, swallowing my card and money. The deposit is still not reflecting on my account. I logged a query with the ATM custodian, SR ********** 490, the due date for this to be rectified was 09 Jan 2017. I demand this credit to be reflected immediately WITH INTEREST!!! Contacting your useless call centre is a complete waste of time, after waiting for 20mins each time for someone to answer, they cannot provide any new information! </p>
Good day Nishal
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Nishal
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
