1 reviews | Active since Oct 2018
ATM deposit malfunction Standard bank
I went straight to the ATM at Melville campus square to deposit money that my parents sent me for food as i am a UJ student. This was on a Saturday, the ATM took the money normal drill then it paused for about 20 seconds. Then after wards showed a error message returned my card and gave me a receipt with a error code. its been 5 days now and i haven't been attended to. All i have is a query number.
Good Day
We apologize for the inconvenience and frustration caused in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Good Day
We apologize for the inconvenience and frustration caused in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***