ATM deposit machines mayhem

I went to an atm and tried to do a deposit. after waiting for what seemed an eternity the machine just 'transaction cancelled'..with no slip or anything to acknowledge something had taken place.I reported this and was told they could only sort out the issue on the 3rd day...Exactly the same thing happened at Northgate..took me 2 weeks to recover only part of the money and was until now prejudiced 750 rands.After being a client for so long it's hard to accept being told to apply for an overdraft to cover your cash flow when it's the banks technical problems!is this now a way to drive us into taking debt?