TP
Tania P
1 reviews | Active since Feb 2015
20 Feb 2015, 11:59
ATM Deposit incorrectly reversed saying
I went to the Standard Bank ATM at the Monument Park centre in Pretoria on 16 Feb 2015 and deposited R450 cash in an old-fashioned machine still working with envelopes. Two days later, 18 Feb, the transaction was reversed stating that \No envelope received". The ATM machine would have aborted the transaction if no envelope was received"
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Replies (1)Standard Bank's replyOfficial
20 Feb 2015, 15:24Hello TaniaPrinsloo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Feb 2015, 15:24
Official
Hello TaniaPrinsloo,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
