1 reviews | Active since Apr 2010
ATM Deposit Complaint
I am really highly disappointed in the service received from your Online ATM help desk , After speaking to Numerous people who promised to call back and resolve issue ..Only one Busisiwe ever bothered to call back with updates.
To top it off my issue has still not bee resolved .
On the 26th of February a deposit of R2050.00 was made at Strand Square Somerset between 11am and 11:30Am, till today no funds are not reflecting on my side. I advised the call center agents no slips were printed and I’m really not sure of the ATM number best I could get and still not sure if its correct is ATM 6086.
Surly as a bank you should be able to trace these kind of deposits,
This matter is now 2 weeks old with not resolve. in this current time A R2050.00 is really very hard to write off cause the bank cannot tract it ,
My Bank Account Number : ***
My Contact number is ***
Ref number received : ***
Ref number received: ***
Thanks
Ivor
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre*********************