Atm deposit

Hi I made and atm deposit and the atm just took my money without giving me a receipt and said "retracted" I have no idea what that means went inside the bank I was told to check on the account 7days later??? I wouldn't have done an atm deposit if I didn't want the funds to reflect same day. Would have done an EFT if that was the case. I was giving an reference number. Ref ********** 638. Please treat this matter with urgency as this is an urgent matter. Regards Paseka