SN
Siyanda N

1 reviews | Active since Nov 2023

09 Jul 2024, 13:37

ATM complaint

I did a atm deposit and the atm didnt give a slip. I called the call centre and i was directed to the branch ofwhich i went to kingsmead branch. I waited more than 1h30 to be told that email to the relationship banker is sent and there is no reply until now.

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2024, 14:05
Official
Hi Siyanda

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***