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mkzaza M
1 reviews | Active since Apr 2017
30 Sept 2021, 04:35
ATM cash withdrawal africa
On Monday 27th September 2021 I transferred 2000 rand from my market account to my savings account. I tried to withdrew Zmw 2000 at the ATM I got an error that I have insufficient funds. I transferred a further 3000 and withdrew Zmw 2000 which was Zar 1814.69. My balance on the banking app was over Zar 3000. Yesterday I only found Zar 1000 in the account and it shows that on the 27th September I withdrew Zar 2000. Can someone please help me here?
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Standard Bank's replyOfficial
01 Oct 2021, 02:19Hello Malone,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply01 Oct 2021, 02:19
Official
Hello Malone,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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