Atm cash jam deposit error

Standard Bank failed to assist with a cash jam deposit just because i did not know the amount of money I was depositing. I sit home unemployed because of the issue they are failing to fix. I was fired from my job because of the +-R 4000 cash that the boss think i ate while the Standard Bank atms had an issue. I would recommend that anyone who uses cash depositing to stay away from this bank, it has cost me my life in this high unemployment rate era. These huge companies do not care about the general public as long as they make their money