PT
Phumeza T
1 reviews | Active since Apr 2019
06 Oct 2019, 06:37
ATM CASH JAM
I'm very disappointed with standard i logged in a complaint on the 1st of October with reference number *** for cash jam on the ATM that i was using since then I didn't receive any communication from standard bank on this issue i called 3 times already and i was told that its still in progress. After this has been resolve I am going to close all my accounts and move to another bank this is unacceptable and the inconvenience it has caused
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Standard Bank's replyOfficial
06 Oct 2019, 07:20Hello Phumeza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Tshilidzi Mulaudzi
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply06 Oct 2019, 07:20
Official
Hello Phumeza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Tshilidzi Mulaudzi
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********