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Michael M

1 reviews | Active since Feb 2015

11 Nov 2015, 08:43

ATM Cash Jam

To whom it may concern<br> <br> I deposited R600 on the atm that showed it was working at about 10 pm. it took the details of the account I was depositing to and my reference etc. when i inserted the money it took a while and then gave me a slip to say CASH JAM. This is such a convenience. There was not even a number to contact regarding this. I have looked at some complaints on Hellopeter and it seems Standard bank takes forever to resolve queries such as these. Can some one contact me as this money is supposed to be in my sons account who is it varsity and requires these funds immediately. I have the slip which has the reference code :0465 and the autobank number is 7530

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Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2015, 07:22
Official
Hello michael26,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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