1 reviews | Active since Oct 2013
ATM cash deposits!!!!
G'day I would like to express my disappointment in the service from Standard Bank. I have gone to Canal Walk on 30/05/2021 to make a cash deposit only to discover that all the ATMs that are able to accept cash deposits were not able to accept any cash deposits and the icon on the ATM was greyed out? I would think that given the fact that we in a pandemic it would be of utmost importance for an institution like Standard Bank to ensure that all ATMs are able to accept cash and allow consumers to adhere to the restriction prohibiting social gatherings to minimize the spread on COVID. I am frustrated to the point that I now have to make a special effort to make my way to a different ATM or even venture into the bank to make the deposit and avoid being notified by the very same bank of failing to make a payment on time. It is my humble opinion that the bank should ensure especially over month-end that all ATMs are in working order and able to accept cash deposits as the consumer is the one suffering and struggling to make alternative arrangements if this happens.
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