BS
Buhle S

1 reviews | Active since May 2015

12 May 2015, 17:22

ATM CASH DEPOSIT STILL PENDING AFTER 1 FULL WEEK!

i specifically drove to a Standard bank atm last week Tuesday-05/05/2015 to deposit money that urgently needed to be available , immediately\- It has been a full 7 days and the money is still pending in my account . I have now incurred charges on the account that was supposed to be paid on the 06/05/2015. <br> Why do they lie and say that when we deposit at atm's our funds become available ? This is worse then a clearing of a cheque

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Replies (1)
Standard Bank
Standard Bank's reply13 May 2015, 12:56
Official
Hello MissBuhle,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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