ATM Cash Deposit "****"

<p>On Monday (8 May 2017) I made an ATM deposit of 5K. The money was accepted and after a short while a slip was issued stating that there was a technical error and the transaction cannot be processed. BUT the money was not refunded (was retained in the ATM). I waited for a good few minutes before making a call to the call centre (fortunately I had the number as the ATM only has the number to report a card problem - no other options!).</p> <p>The matter was logged and details of the person I was depositing the money for was taken (none of mine - I am still responsible for the deposit!)</p> <p>Next morning I waited for the Branch to open and went to the enquiries where I was informed that balancing of the ATM is done once a week and will only be done on Wednesday. </p> <p> </p> <p>I am surprised that to date, nothing has been done to rectify the matter. Does it take so many days to wait to balance after an incident was reported? </p> <p> </p> <p>I am left 5K short and still have to make the payment to the creditor. Will the bank grant extension to a person whose payment is due and due to technical problem was unable to pay on time? NEVER!!! threatening calls from attorneys with blacklisting is the first you hear - I have experienced this before with Standard Ban****!</p> <p> </p> <p>Standard bank is no longer my choice and I intend closing my account with them - it may not make a difference to them, but at least I wont have to put up with excuses that have no merit - wait until a balance is done at the ATM???</p> <p> </p> <p> </p> <p> </p>