ATM Cash Deposit Fury

On the 13th October2015,I depositd cash at the standard bank ATM at the Kingsmead Main branch.after inserting the notes in the slot,the ATM countd the notes as usual,few seconds later it rejects the notes,but not the full amount that was initially deposited.the ATM \cash deposits"icon on the screen froze which means no further ATM deposits can be done at the specific ATM .<br> Now waitn for the rest of my cash to come out.but it doesn't.<br> I calld helpdesk because it was after .hours and the branch was closed.<br> I was told to report the matter to the branch the following day which did.<br> I was told that i would get a response once the ATM are cashd and balanced wch would of been the next day.<br> Well its gone over a week and no response from the branch.<br> I even askd for a reference nr or case nr but no such thing.the lady took down my details and she she would get back to me once the ATM was cashd and balanced.<br> It's not the first time I'm having issues with this bank.and only after writing a report on Hello Peter"