RD
Roxanne D
1 reviews | Active since Dec 2024
25 Mar 2026, 18:08
ATM CASH DEPOSIT CASH JAMMED
I am very stressed. I tried to deposit cash at the atm into my standard Bank account. I placed the cash in the atm, the atm closed and as it was counting the money, it suddenly stopped processing and gave me an error message on the screen. It then gave me a slip that said there's been a cash jam and my account was not credited. Please contact me soonest as it is very important that I get my cash returned to me ASAP.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
26 Mar 2026, 07:10Dear Roxanne,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Mar 2026, 07:10
Official
Dear Roxanne,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
RD
Roxanne D's updateReviewer Update
26 Mar 2026, 12:19Hi
Someone just tried to call me I missed the call. Can they please call me back
Someone just tried to call me I missed the call. Can they please call me back
RD
Roxanne D's update26 Mar 2026, 12:19
Reviewer Update
Hi
Someone just tried to call me I missed the call. Can they please call me back
Someone just tried to call me I missed the call. Can they please call me back
RD
Roxanne D's updateReviewer Update
04 Apr 2026, 11:16Hi Standard Bank
Thank you for resolving my query with such speed and urgency. Thanks to the consultants who handled my calls with friendliness and professionalism and still followed up with me days later. You prompt response is highly appreciated and efforts very much recognized. 🌹
Thank you for resolving my query with such speed and urgency. Thanks to the consultants who handled my calls with friendliness and professionalism and still followed up with me days later. You prompt response is highly appreciated and efforts very much recognized. 🌹
RD
Roxanne D's update04 Apr 2026, 11:16
Reviewer Update
Hi Standard Bank
Thank you for resolving my query with such speed and urgency. Thanks to the consultants who handled my calls with friendliness and professionalism and still followed up with me days later. You prompt response is highly appreciated and efforts very much recognized. 🌹
Thank you for resolving my query with such speed and urgency. Thanks to the consultants who handled my calls with friendliness and professionalism and still followed up with me days later. You prompt response is highly appreciated and efforts very much recognized. 🌹
Standard Bank's replyOfficial
07 Apr 2026, 12:51Dear Roxanne
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2026, 12:51
Official
Dear Roxanne
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***