ATM and poor Service response

I am currently banking with Capitec Bank. On the 08/04/2015 at 20:39 pm I used the Standard bank ATM in Malmusbury Western Cape. I withdrew R370 and all I received back was my Capitec card, no cash and no slip. the ATM went into broken mode. their is a camera on site and video tape available. Including the Manager of SPAR shopping centre who saw the entire event and who is also fami**** with the faulty machine who has repeatedly laid complaints to Standard Bank without them responding! The evening and following day I repeatedly phoned Standard bank customer service. All I get is voice messages and adverti*****ts. At one point a lady answered the phone I explained to her what happened and she tried to sell me car insurance!!<br> <br> the next step I am taking is I am going to lay a case against Standard Bank and call in all newspapers like Argus, Burger and Sunday Times. I want my Hard working Money Back!!<br>