tM
thandekile M
1 reviews | Active since Mar 2019
12 May 2025, 07:21
ATM
I'm very disappointed i tried to deposit money on Saturday the ATM retracted my money , now i have to wait for the money to reflect to the account as to why ATM's are not as good as other banks and why the matter is not solved theres and there.
i immediately went to bank likely the bank was still open and i thought going to the teller i was gonna get my money so why the long wait , i was told today which is Monday 12 May 2025 it will reflect will it reflect will it ?? I've been with standard bank since my university life and i still say I'm not happy can this matter be resolved.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
12 May 2025, 08:32Dear Thandekile,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 May 2025, 08:32
Official
Dear Thandekile,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to further assist.
Kindest regards,
Standard Bank Hello Peter Team
***
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thandekile M's updateReviewer Update
12 May 2025, 10:09When I'm Really not impressed , how long should i wait ??
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thandekile M's update12 May 2025, 10:09
Reviewer Update
When I'm Really not impressed , how long should i wait ??
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thandekile M's updateReviewer Update
12 May 2025, 11:57Its 11H56 nd i haven't received any call from Standard bank will i be assisted ?? very frustrated!!!
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thandekile M's update12 May 2025, 11:57
Reviewer Update
Its 11H56 nd i haven't received any call from Standard bank will i be assisted ?? very frustrated!!!
Standard Bank's replyOfficial
12 May 2025, 13:59Dear Thandekile
Our team is working hard on resolving this matter.
Please be on the lookout for further feedback from our team.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the lookout for further feedback from our team.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 May 2025, 13:59
Official
Dear Thandekile
Our team is working hard on resolving this matter.
Please be on the lookout for further feedback from our team.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the lookout for further feedback from our team.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
12 May 2025, 16:55Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply12 May 2025, 16:55
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
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thandekile M's updateReviewer Update
13 May 2025, 09:33I got help Thank you , had to call the branch.
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thandekile M's update13 May 2025, 09:33
Reviewer Update
I got help Thank you , had to call the branch.