!@#$*$#!!! Worst bank EVER!!!!!

I have never been so frustrated in my adult life like I am with your institution and I have been with you for MORE than 20 years!!!!! I have received NO feedback to any of my emails about my international transfer for my son's school fees. I have ZERO way of contacting you telephonically as I have no more funds left to pay my phone bill (I used my last $400 to show the school that I was serious about placing my son there). The first transfer was not successful as I used the wrong swift code. I then emailed the document through to ********** I received a reply saying that they would forward it to the payments section. This was 6 March. I still have not had a reply. I need to know the status of the transfer or return the funds back into the account. I will continue to spam them until I get a response.

I also sent a complaint on 8 March about my credit card not working internationally and no- one has bothered to email me or even call me (my phone gets incoming calls so I don't see what the problem is!!!!! I can't wait to close my account when I am back in SA. Worst bank EVER!!!