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Brandon M

1 reviews | Active since Mar 2014

03 Feb 2024, 12:30

@StandardBankZA is the worst banking institution in South Africa.

We have had the worst experience with @StandardBankZA. It's been a month since our client from US paid us for service delivery, immediately this inconsiderate bank blocked our company account, with the pretense of investing the money.

We reached out to our client and he provided all what they asked but still, they don't wanna open our account. Went to the branch and was asked to call someone from ***** department, this lady was rude as hell.

How can you be investigating the source of the money if there's no complainant? You guys have just messed up our project. We have staffs and suppliers to pay and these folks are threatening us.

If you don't want to release the money, then better send it back to the sender, we come up with other means of payment, either via Bitcoin or something.

We are so sick and tired of this nonsense of yours.

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Replies (2)
Standard Bank
Standard Bank's reply03 Feb 2024, 12:32
Official
Hi Brandon

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. Please provide us with your account number.

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply13 Feb 2024, 15:08
Official
Hi Brandon

We have been trying to reach you to discuss your complaint/query further, but sadly the call keeps on being dropped. Please note that we are still waiting for the feedback from our ***** team and as soon as received we will contact you.

In the meantime, we will be closing the matter, but we are available to you should you need assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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