At first they didn't process my claim... Now they don't communicate when they make changes to my installments or even communicate any changes made to my account. When contacted they are rude and unprofessional. Worst bank ever. Total poor poor service. I

Good Day Kedibone 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 

Standard Bank Help Centre 
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