RA
Ryan A
1 reviews | Active since Jun 2019
12 Jun 2019, 16:05
Astronomical Bank Charges.
Went to Std Greenstone. Shocking experience. Had to pay R455 from an Estate account and was told the fee is R299. No Manager available to discuss, just told, that's our fees. How can a bank justify that charge??? When their CEO earns millions a year, makes you wonder. Totally disgusted...
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Replies (2)
Standard Bank's replyOfficial
13 Jun 2019, 04:11 Hello Ryan,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Jun 2019, 04:11
Official
Hello Ryan,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
27 Jun 2019, 13:27Dear Ryan Arntzen
Thank you for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Serisha Nagan
Complaint Resolution Centre
***
Thank you for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Serisha Nagan
Complaint Resolution Centre
***
Standard Bank's reply27 Jun 2019, 13:27
Official
Dear Ryan Arntzen
Thank you for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Serisha Nagan
Complaint Resolution Centre
***
Thank you for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Serisha Nagan
Complaint Resolution Centre
***