TR
Thilivhali R

1 reviews | Active since Aug 2023

11 Jun 2024, 12:44

ASSISTANCE VERY URGENT

Car was sold under false presentation in Motus Honda West rand and i need Standard Bank and Honda motus to take their car as i am buying another vehicle, Can standard bank facilitate this transaction as a matter of urgent. This issue has been taking for ever.

0
Replies (5)
Standard Bank
Standard Bank's reply11 Jun 2024, 13:06
Official
Hi Thilivhali

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

TR
Thilivhali R's update11 Jun 2024, 13:12
Reviewer Update
Yerrrrr, This is the same message i have been getting since the start of this issues more than 2 months ago.
Standard Bank
Standard Bank's reply11 Jun 2024, 13:43
Official
Hi Thilivhali

Your matter is still under review. 

We sincerely apologise for the delay getting back to you.

Kindest regards, Standard Bank Hello Peter Team*** 
TR
Thilivhali R's update11 Jun 2024, 14:16
Reviewer Update
Can 1 of your team call me
Standard Bank
Standard Bank's reply13 Jun 2024, 08:19
Official
Hi Thilivhali

We appreciate you answering our call. As per our telephone conversation. Please be advised that you need to refer the issue with the dealership to the banking Ombudsman for further assistance.

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***