Ashra Adams Incompetence has caused damages

On the 9th of September I opened a prestige banking account, I required funding for personal use and for cash flow for my business as its very hard to acquire a business loan. When initially I left the branch I had a temporary card with a personal loan of R120 000 and an overdraft of R31 400 and the promise of receiving a credit card worth R60 000. Subsequently and to this day I haven't received my cheque card, or my credit card. The facility for the personal loan and the overdraft was available on the temporary card but I couldn't access internet banking which I would need a cheque card for and also the transfer of funds to my business account turned out to be an incredible mission. It took a month and a half after numerous phone calls and complaints to the branch and the manager before I finally received a cheque card number by which I could create and online banking profile. Standard Bank was very quick to take R3500 out of my account on the month end of September. Furthermore till today I still haven't received my credit card or funds. I am sick and tired of waiting and believe that legally my rights have been infringed upon and my business and person has suffered damages!<br>