HG
Henry G
1 reviews | Active since Mar 2018
07 Mar 2025, 16:47
ASHAMED OF LAWRENCE AND MICASA OF STANDARD BANK
This is for the pathetic unprofesional online chat servce on the banking app. I first started to chat with a Lawrence,he just vanished during the chat,withour responding to any of my questions. The a Micasa started to chat with me but it started with a greet and no further. Non of them answered a simple question as to my application of a card. Im really disgraceful that agents can be so unprofesional by letting clients in the dark.
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Standard Bank's replyOfficial
07 Mar 2025, 16:54Dear Henry,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Mar 2025, 16:54
Official
Dear Henry,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***