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nomvuyo M

1 reviews | Active since Jan 2016

28 Feb 2017, 10:39

ASB PREMIUM - ON MY STANDARD BANK ACCOUNT

<p>I am sick and tired of people taking money out of my account without my consent. the ASB Premium changes amounts every month and this month its R201.62. The sad part is that Standard Bank does not care. you call and hang for a long time only to get to a consultant that will give you a "i'm sorry maam...." i want to block this BUT NOT ONLY BLOCK I WANT ALL THE PREMIUMS I HAVE PAID. THIS IS *******, YOU CANNOT TAKE MONEY OUT OF MY ACCOUNT WITHOUT MY CONSENT.</p> <p> </p> <p>ITS MY MONEY, I WORK HARD FOR IT AND I WANT IT ALL BACK. FINISH.</p>

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Replies (5)
Standard Bank
Standard Bank's reply28 Feb 2017, 13:03
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply28 Feb 2017, 13:03
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply02 Mar 2017, 09:56
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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***

Standard Bank
Standard Bank's reply02 Mar 2017, 09:56
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply02 Mar 2017, 09:56
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***