ASB PREMIUM-NO EXPLANATION, BUT DEBIT ORDERS GO OFF MONTHLY

ABSOLUTELY DISGUSTED AT THE SERVICE FROM STANDARD BANK. i have been suddenly receiving debit order smses regarding an "ASB premium" amount going off on my account for an amount of R298.21. i called the Standard bank number and was transferred to 3 different departments for 18 minutes!! not one of those consultants could tell me what this amount was for, just a constant, "ill transfer you to the relevant department" . Honestly my patience is running very thin with the lack of service and ethics that standard bank has been giving us, their clients.