SJ
Susanca J

1 reviews | Active since Jun 2018

28 Jun 2019, 20:30

ASB Premium

Our account has been debited for several months with the amount of r158.26. I've tried several times to contact standard bank customer service number as I want these debit orders to be reversed as we did not sign up for anything. However the waiting period on these calls is way too long. This is money we could have used on bread and milk for our kids.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2019, 08:30
Official
Dear Susanca
 Thank you for posting a comment.
   
 One of our consultants will be in contact with you as soon as possible.
   
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Jul 2019, 13:49
Official
Dear Susanca Jacobs 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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