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stefan S
1 reviews | Active since Mar 2009
05 Jun 2025, 15:16
As usual terrible customer service
again terrible service from Standard Bank. My credit card is not working while im Germany and calling their international number has a waiting time of over 30min and costs a fortune. After 30min of waiting I gave up. No Whatsapp service, no online services and their mail service takes 48h or more. My card could have been cloned,hacked or whatever. Learn from CAPITEC BANK. theu offer real service
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Jun 2025, 15:34Good day Stefan,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jun 2025, 15:34
Official
Good day Stefan,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Jun 2025, 09:32Thank you for sharing your details Stefan. Our team will be in touch with further feedback.
Standard Bank's reply06 Jun 2025, 09:32
Official
Thank you for sharing your details Stefan. Our team will be in touch with further feedback.