1 reviews | Active since Jan 2013
As usual, Standard Bank soils its shorts and dumps it on the client
No service only problems, yesterday an online transaction via this sub-par outfit was rejected from their end, I tried to sort this out, but no such luck, they blocked the Debit card that is normally used for these transactions and came up with some fairy tale of *****ulent transactions bla bla. There have not been any and if there were, they never notified me of such and I guess I will start pulling in a lawyer into the process eventually and with costs make a case against this poor excuse for a Bank. Phoning them gets you to an automated horse manure of press 1 if you are a merchant and 2 if you are a Bank, or something along those lines, really, you probably should have added if you are a customer, hang up and change banks. Eventually getting hold of someone did not help either, since this person was unable to help and was supposed to put me through to someone who could sort out their mess, but that ended up with the option of 1 if you're a merchant or 2 of you're a Bank... Since the online purchase has/had a time limit on it, this will cost me more and I dare say, with lawyer in the wings we should make it cost this outfit lots...
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
