VM
Victor M

1 reviews | Active since Sept 2022

08 May 2026, 20:14

As usual poor service

App**** for one of the products on the app on Tuesday , it requested me to upload documents which a did. Am still waiting, no communication from the bank with regard to my application nor turn around time. These means I must just wat till standard bank decides to process/finalize my application mayb it's gonna be after weeks or months or years.

YOUR VERY GOOD IN TERMS OF POOR SERVICE MAYB NO 1 OUT OF ALL THE BANKS.

0
Replies (4)
Standard Bank
Standard Bank's reply08 May 2026, 20:38
Official
Good day Victor,
 Thank you for highlighting this matter with us.

We will forward your profile to one of our consultants, who will reach out to you as soon as possible

We truly appreciate your support and loyalty. 

Kind regards
Standard Bank Hello Peter Team
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VM
Victor M's update11 May 2026, 14:21
Reviewer Update
Even now am still waiting for the issue to be sorted
VM
Victor M's update11 May 2026, 16:11
Reviewer Update
Still received a call after I wrote again on hello Peter. The matter it's been postponed for tomorrow.. Standard bank always you won't get wat you want at that time, always you must just call email before you get help. Why are you having certain features on the app that are not working properly. AM JUST GATVOL WITH NONSENSE BANK.
VM
Victor M's update12 May 2026, 16:52
Reviewer Update
Even today, the matter it's still pending.. Yesterday they postponed the matter to the 12th May 2026 in the morning.am yet to receive update