As many people are saying on Hello Peter, STD Bank does not care about their customers. Rather try another Bank

I cant believe how bad Standard Bank has become. I feel the same as everybody else who is complaining on Hello Peter. You cant get sense out of anybody. I went to Northgate Branch on Thursday because we could not load Beneficiarys on our Internet Banking. The consultant told me I must go home and sort it out with Internet Banking myself. So then we insisted to see the Branch Manager. He said that my account was linked to my old card, so now I have to link it to my new card and then it will work. Then he said he needs to fix it, not Internet Banking , and then once he said its fixed then everything should work now. So Guess what? we went home and it still wasnt working. So on friday we went back to the branch, and he told us to speak to another consultant because he is in a meeting. That consultants answer was that the beneficiary we were wanting to load are "******" and she cant do anything about it! Out of frustration we left the bank, went home and phoned ***** Division ourselves, to see if the beneficiary we have had for the last 10 years have suddenly become ******! ***** department said the consultant is talking absolute nonsense, we need to be put thru to Internet Banking, and Internet Banking must update the :DIGI Me on our profile. So on Friday, I contacted internet banking, and updated the DIGIME security together with the consultant. The consultant said it would take 24 hours to update, even though on the Internet Banking screen it shows that it is updated. Guess what? after 26 hours later we still cant load beneficiarys. I phoned Internet Banking again on saturday, 26 hours later to tell them that it is still not working. Guess what? The consultant was not sure what was wrong, and then she acted like she couldnt hear me, and then simply just put the phone down. After 40 years of being with Standard Bank, I definately dont recommend them.