1 reviews | Active since Oct 2016

25 Jan 2017, 11:27

As if death is not difficult enough

<p>To who ever is listening, my mother passed away (or rather she was shot, in front of her house) on the 11 Nov 2014. As if that is not the difficult enough, her house and it's contents was passed over to me and my brother. My mother's ex boyfriend now life in the house with his new wife. Problably sleeping on my mothers bed. And what have we received from Standard bank the executor? A lot of correspondence.</p> <p> </p> <p>And my mother trusted you Standard Bank, with her estate.....</p>

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Replies (4)
Standard Bank
Standard Bank's reply25 Jan 2017, 14:07
Official

Good day John Phoenix

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Jan 2017, 13:15
Official

Good day John Phoenix

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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's update13 Feb 2017, 13:16
Reviewer Update

Good Morning

Please take that I’m still working this matter, I’ll revert to you as soon as I’m done with my investigation.

Regards,

Luyanda Ntusi
Complaints Resolution Centre
(Share Call: ***| 7 : ***| ): ********** |

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's update13 Feb 2017, 13:17
Reviewer Update

Dear Mr Luyanda Ntusi

I have received no progress report from you.

Regards

JJ Venter