As expected Customer Services fails to resolve com

I posted a complaint over a week ago explaining my frustration with the lack of service at Fourways Crossing Branch. I received a request from Standard Bank customer Services for my account number so that they could look into the matter. I supp**** this to them a week ago. I have not had a response. I have e-mailed and asked them when they will respond. As expected I have had no reply to my e-mail. Unfortunately this is exactly what I have come to expect from Standard Bank so I am not in the least surprised. Whenever I hear a Standard Bank advert my blood pressure rises out of frustration!!!