As a small business Standard Bank Business Banking is a NO NO .

As a small business I would not encourage anyone to open a business account with Standard Bank. We are a tech start up doing business in the rest of the continent and our ability to transact with our client has been difficult under standard bank. A client would send you a POP which would take weeks to clear in the account. If you follow up with any of your account manager the will forward your mail to an automated International email which seems not be allocated to anyone and leave it with no follow up.

I tried going into a branch but and area of the size of Brits and Harties there is Not a single consultant who deals with business accounts :-( I was once asked to travel to centurion if i want an in person assistance.

We now need to make payment internationally our account says we cant make payments and we need to use the personal account yet we have been doing international business since 2022. I raised this to my account manager and as usual she forwarded my email to the general international payment email which No one cares to respond to.

In a desperate attempt- I once escalated our matter to the highest level of Head Enterprise Banking, Enterprise Portfolio- Wihelm and Poppy asking to be allocated a responsive account manager or be given a branch to walk to but to this day we are loosing deals caused by payment delays and paying suppliers late.

If your small company, dealing with suppliers. I wouldn't recommend standard bank at all. They have NO sense of urgency, NO personal service touch and have automated emails options for everything with NO SLA.