NP
Nishal P
1 reviews | Active since Dec 2009
20 Aug 2020, 14:55
Arrogant Security guard is the branch manager of signet terrace standard bank
I made a deposit at the signet terrace branch, I had asked the teller what time they close, she told me 15:30. Upon returning at 2:30om, the arrogant and rude security guard said the branch is closed at 2pm. Who is running the branch?? Standard bank or the security company?! Put a clear sign on the door if you want change hours on how you feel on the day!
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
20 Aug 2020, 17:26Dear Nishal
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply20 Aug 2020, 17:26
Official
Dear Nishal
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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NP
Nishal P's updateReviewer Update
26 Aug 2020, 09:59It would seem "urgency" has a new definition, its a synonym for 'don't care' 'will not respond timeously'
NP
Nishal P's update26 Aug 2020, 09:59
Reviewer Update
It would seem "urgency" has a new definition, its a synonym for 'don't care' 'will not respond timeously'
Standard Bank's replyOfficial
01 Sept 2020, 15:39Dear Nishal
Thank you one again for posting you comments.
I refer to my email correspondence and can confirm that this matter has been addressed with you.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you one again for posting you comments.
I refer to my email correspondence and can confirm that this matter has been addressed with you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply01 Sept 2020, 15:39
Official
Dear Nishal
Thank you one again for posting you comments.
I refer to my email correspondence and can confirm that this matter has been addressed with you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you one again for posting you comments.
I refer to my email correspondence and can confirm that this matter has been addressed with you.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
