Arrogant, inadequate and ******** consultant

I went to the branch Mokopane bank, to resolve a number of issues:

*Two MyMo accounts opened in my name which I had no recollection of it, it did not reflect even on my banking app but I was send a bill via email that I owed over R3000 on the one and the other +/-R600.

*On my credit report by Sanlam it states that I have a number of loans in my name which is *****, because I did not open it, I did not give my concsent and this type of activity was not the first of it's kind. Now I am in debt of over R110000 which I had no clue.

*I wanted information on how to have all my accounts to reflect on my banking, including my trading accounts because I don't know how to deposit money using the other service provided apps.

*Ontop of everything I cannot access my banking app or any of my financial services because my banking app is blocked and I do not have even 1 bank card with me after ordering it twice.

*I have two cheque account on my name of which I never received any documentation or cheque cards for any of these two accounts. When I wanted to use these cards on a paying portal, it claimed that these two cheque accounts does not fit my personal details, which means I have two cheque accounts on my banking app that aren't even mine.

*Now I want to collect my personal current account bank card as well as my credit card to attend to my financial business and gain access to my banking app. Due to *****ulent activity of money being withdrawn without my consent I had cancelled my cards and never received even one.

So two weeks back I went to the Mokopane Standard Bank branch to resolve these issues and collect my cards.

Sat there the whole day until closing time to be helped by a reluctant consultant who refused to help me because she did not want to accept my passport or license as a form of identity, she spend most of her time walking up and down and not assisting or attending to any of the unresolved issues, by the time she sat down the bank was already closed, if that wasn't the worst she picked up her cellphone, ignored my request of ending the call because it's not professional.

I stood up and left, this was so mind-blowing how could they even think a person like that is adequate to work in a position like that.

I want all the *****ulent charges, opened accounts and loans to be closed and resolved, there after I want to close my accounts, all of it, and want nothing to do with Stand Bank ever again unless it's in court.