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Pumeza M

1 reviews | Active since Mar 2017

29 Mar 2017, 15:20

arrogant girl

<p>i am so done with this bank honestly, phoning a very disrespectful girl at general banking makes me wait for 20min on hold, never asked me a security check and she tells me she cannot help she needs a card number and after telling her i do not have it with me she stops there and says hold goes and chats to her friends and says we cannot help you no other questions were asked. at exactly 2:59pm 29 march 2017. this is the reason why people switch banks in 10min and i am one of them. i am very disturbed after being with this bank since i was a child. we really need to up the service in this country very distubing </p>

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2017, 10:21
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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