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Thomas T

1 reviews | Active since Jun 2018

09 Nov 2019, 15:10

Arrogant Consultant Standard bank Melville

Terrible service from Standard bank Melville Forex consultant, This lady was so cold and ready quash each and every important question my wife and I intended to ask, such people dont deserve to deal with customers, she is definitely in the wrong industry, she had no name badge visible around or just before 10am sat 9th Nov 2019.Teller 1

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Replies (1)
Standard Bank
Standard Bank's reply11 Nov 2019, 05:40
Official
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
 
-          Email: ***  
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
 
Kind regards
Thoko Kubheka
Complaint Resolution Centre
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