Arrears extension

I really need urgent help. I lost my job sometime last year and I notified Standard Bank VAF customer care immediately because I wasn't going to be able to pay for my car installments. The call center instructed me to apply for arrears extension. I filled the forms and I sent through. The extension was going to be for the 3 months, meaning I only missed 3 months of installments. And then after I started paying again.<br> <br> Immediately when I got a new job I notified them again. However I was given an account number to pay for the car via EFT. I have been doing that unfailingly. Now 2 days ago I get a call from the lawyers notifying me they are instructed by Standard bank to come repossess the car. <br> <br> Now I am confused and clueless. What happened to the arrears extension? <br> <br> I need urgent help because STD bank lawyers wants to collect the car this Thursday(19th Nov 2015).<br>