IM
Itumeleng M
1 reviews | Active since Jun 2016
13 Sept 2021, 14:10
Arrears
Due to covid and being unemployed my bond with Standard Bank is in arreas of R30k. I have been communicating with the bank from last year with no luck. Today the bank tells me that I need to sell my house cause they can't assist me due to affordability. How am I to sell my house with two kids. Am a single parent with no parents or family home. Where are we suppose to go. I feel Soo lost. Standard Bank has no ubuntu
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Standard Bank's replyOfficial
14 Sept 2021, 01:27 Hello Itumeleng, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply14 Sept 2021, 01:27
Official
Hello Itumeleng, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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IM
Itumeleng M's updateReviewer Update
07 Oct 2021, 15:07Standard Bank consultant called three weeks ago. Promised to call the next day with a response.
I really feel frustrated cause I am stressing. I am unable to sleep. I have been calling the centre with no luck
Standard Bank please respond
I really feel frustrated cause I am stressing. I am unable to sleep. I have been calling the centre with no luck
Standard Bank please respond
IM
Itumeleng M's update07 Oct 2021, 15:07
Reviewer Update
Standard Bank consultant called three weeks ago. Promised to call the next day with a response.
I really feel frustrated cause I am stressing. I am unable to sleep. I have been calling the centre with no luck
Standard Bank please respond
I really feel frustrated cause I am stressing. I am unable to sleep. I have been calling the centre with no luck
Standard Bank please respond