BL
Bonolo L
1 reviews | Active since Sept 2015
17 Dec 2020, 13:31
Are you ever going to pay me back?
Since 18 November 2020 to date my money has been eaten by these MAFIAS no explanation whatsoever, the matter has been receiving urgent attention for the past 6 weeks. R25 000 DISSAPEARED from my account, no refund, they simply don't care. this going to be a very dull Christmas for my family. All thanks to the white monopoly capital.
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Replies (2)
Standard Bank's replyOfficial
17 Dec 2020, 14:22Dear Bonolo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2020, 14:22
Official
Dear Bonolo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
BL
Bonolo L's updateReviewer Update
17 Dec 2020, 15:18I asked you previously to advice me on the scale that you use to measure urgency. The level of incompetency is appalling, please in future do not bother to respond publicly and when you look the other way you throw my complains into the trash can. You haven't given me a single call just to allay my anxiety and just for reassurance. STANDARD BANK IS SO PATHETIC AND I REALLY CANT EXPRESS MY ANGER AND DISSATISFACTION. I am so disgusted. PAY BACK THE MY MONEY, I WILL NOT REST UNTIL THIS NONSENSE IS DEALT WITH. you are just a bunch of useless, ******* individuals who would stop at nothing to destroy the descendants of apartheid. I think this should be given to the EFF now. They will now how to deal with such a demonic attitude. Your behaviour stinks you don't care how you treat your customers as long as they fill your big bellies that's the only thing that concerns you.
BL
Bonolo L's update17 Dec 2020, 15:18
Reviewer Update
I asked you previously to advice me on the scale that you use to measure urgency. The level of incompetency is appalling, please in future do not bother to respond publicly and when you look the other way you throw my complains into the trash can. You haven't given me a single call just to allay my anxiety and just for reassurance. STANDARD BANK IS SO PATHETIC AND I REALLY CANT EXPRESS MY ANGER AND DISSATISFACTION. I am so disgusted. PAY BACK THE MY MONEY, I WILL NOT REST UNTIL THIS NONSENSE IS DEALT WITH. you are just a bunch of useless, ******* individuals who would stop at nothing to destroy the descendants of apartheid. I think this should be given to the EFF now. They will now how to deal with such a demonic attitude. Your behaviour stinks you don't care how you treat your customers as long as they fill your big bellies that's the only thing that concerns you.